It is your responsibility to notify the City when you move or wish to make any changes to your residential utility account. The water meter will be read within 1 business day of your requested closing date or receipt of your request, whichever is later. A final bill will be prepared based on the closing date and will be prorated from the last month's service through the closing date. You may request to discontinue utility services by completing a Move-Out
form and submitting it via fax at (209) 923-8930, via email to firstname.lastname@example.org
, or in person at City Hall in the Finance Department
The utility bill is sent out every month. Payment is due on the 15th of each month with a grace period to that last working day of the month. Payments received after the delinquent date will be subject to late fees/penalties. You can pay your bill using the following methods:
Manteca residents can sign-up for utility services by visiting the City of Manteca Finance Department located at 1001 W Center St, by emailing a signed Move-In Application
, or by faxing a signed Move-In Application
to (209) 923-8930. Please note, copies of your rental agreement, escrow closing documents and government issued ID are required to be submitted with your application. If you are acting on behalf of the property owner a Property Management agreement will be required.
A deposit of $100 is required from all residents. The deposit shall remain on the account until satisfactory status has been reached. Satisfactory status is defined as two or less delinquent notices in a consecutive twelve-month period. If you move to a new city service location, a new account will be opened and a new deposit will be required to start services.
A deposit will be due at the time services are activated. If you choose to email or fax the Move-In Application, you will need to provide a credit card account number for the deposit. A night depository is also available for after-hours drop off. Please be sure to only place a check or money order in the night depository - no cash.
Payments & Fees
Utility bills for the prior month's use are processed around the 15th of the month. All bills are due on the 15th of the following month. Any charges not paid by the delinquent date specified on the bill will be subject to a penalty (2% for water and sewer and 10% for solid waste). In addition, delinquent accounts may be subject to disconnection. If services are processed for disconnection, a $25.00 reconnection fee, a $100 deposit (if one does not exist) plus all balances owing will be required to maintain and/or restore service. A $15.00 charge will be assessed for all returned payments and once two (2) returned payments are received from a customer, the City of Manteca may request cash payment for all future transactions.
Only City personnel are authorized to disconnect or reconnect water service at the meter.
Any damage caused by unauthorized tampering may be subject to other fees.
- Reconnection Fee - $25
- Lock Fee - $19
- Cut lock fee - $17
- Fee to pull meter - $52
- NSF check fee - $15